TELECA

TELECA REDEMPTION

Your next step.
Your next collectible.

From your application to dispatch,
follow your redemption in one place.

Before you begin

You currently need to mail your physical redemption card. Code-only redemption is not available yet.

01

Apply online

Enter your product, card details and return shipping address.

02

Mail your card

Include your application ID and mail to the address in your instructions. Tracking can be added later and is optional.

03

Receive & verify

TELECA confirms receipt and verifies your physical card.

04

Replacement dispatched

View the carrier and tracking number once your replacement is dispatched.

Common questions

Can I apply from outside Korea?

Check eligible destinations and shipping terms for your product. If these are not listed, contact us before mailing your card.

Can I change my return address?

Profile changes apply to new applications only. For an existing request, contact us with your application ID.

When will my replacement arrive?

Check your product instructions and application status. Timing depends on verification and replacement availability.