Apply online
Enter your product, card details and return shipping address.

TELECA REDEMPTION
From your application to dispatch,
follow your redemption in one place.
You currently need to mail your physical redemption card. Code-only redemption is not available yet.
Enter your product, card details and return shipping address.
Include your application ID and mail to the address in your instructions. Tracking can be added later and is optional.
TELECA confirms receipt and verifies your physical card.
View the carrier and tracking number once your replacement is dispatched.
Check eligible destinations and shipping terms for your product. If these are not listed, contact us before mailing your card.
Profile changes apply to new applications only. For an existing request, contact us with your application ID.
Check your product instructions and application status. Timing depends on verification and replacement availability.